EPC IT Solutions Help Desk & Support Services are your first line of defense when you have any sort of IT problem.
Our friendly and knowledgeable support technicians are located at EPC’s in-office call-center in Belmont, California. Our remote support Help Desk provides an efficient way to provide immediate support to our customers. For Managed Services clients, we monitor your systems 24 hours-a-day, 7 days-a-week, 365 days-a-year.
Over the years, we’ve continually refined our Help Desk, as well as our proprietary Help Desk Management Systems that makes this solution so powerful. Today, we offer customers the benefit of our Help Desk services in three distinct ways:
24x7 Help Desk
Network downtime is the kiss-of-death for growth-minded companies. It's also a negative reflection of your reputation when prospects and customers or clients alike don't have the experience of your business model you envisioned for them. We feel your pain! That's why we provide fast, effortless solutions for all of your IT problems with our exclusive 24x7 Help Desk Service.. Learn more
Outsourced Help Desk
Introducing EPC's Outsourced Help Desk for Growth-Minded Companies - Large & Small. We will teach OUR employees everything they need to know to intimately understand your business model - so your customers or clients always receive the service they rightfully demand.. Learn more
White Labeled Help Desk
Let EPC customize your branded Help Desk to meet your specific needs. Just as if it were operating out of your own facility, your EPC outsourced help desk can be implemented to reflect your style of business, your business personality and to serve your company's goals.. Learn more